Robert Mendonsa CEO Aetna

Topic: Integrated Care Management

We were honored to have Robert Mendonsa CEO Of Aetna Better Health in Illinois as our guest on the Medicaid Matters Talk Show. Mr. Mendonsa discusses how Integrated Care Management has made a difference in health outcomes for IL members.


As Chief Executive )fficer of Aetna Better Health in Illinois, Robert Mendonsa’s (BIO) primary responsibilities include overseeing health plan staff and establishing and maintaining a system for reviewing, assessing and implementing the state contract. In addition, he is responsible for the implementation and execution of the health plan’s Integrated Management Care program.

Mr. Mendonsa has had a long career with Aetna. He began as a sales manager in 1991 and, since then, has held six positions in three states. Prior to his current role, he was president of small and middle markets for the 16-state North Central Region. Based in Chicago, he was responsible for profit and loss for health insurance products sold to employers with 2 to 3,000 workers. Before re-joining Aetna, Mr. Mendonsa was the chief financial and administrative officer at Association House of Chicago, a 110-year-old social service institution dedicated to improving the lives of the neediest.Throughout his career, Mr.Mendonsa has devoted a significant amount of time to public service causes.

He has served as chair of the American Heart Association,Community Health, a free clinic on Chicago’s west side, and the Aetna Foundation Regional Grants Council. Mr. Mendonsa earned a master’s degree in business from the University of Southern California and a bachelor’s degree in economics from the University of California,Los Angeles.